Welcome!   Here are some of the first things to know:

 

• We are located at 3375 North Arlington Heights Road, Suite F, in Arlington

Heights (11/2 blocks south of Buffalo grove High School ~ on the border of

Arlington Heights and Buffalo Grove) This is 200 yards south of Dundee

Road (Rt.68) on the east side of Arlington Heights Road  – We are in an office

complex called “The Arlington Executive Plaza” ~ This is a one-story, brown

brick, office complex (there are several similar complexes next to us- so be

sure to enter the “Arlington Executive Plaza” complex) ~ our offices are located

towards the back of the complex (near the deck and pond area) ~ in building

number “3375″ ~ we are in Suite F  (click this for more detail: Directions)

 

• You can leave a personal voice-mail for your therapist regarding appointment times, changes in scheduling, billing and fees, insurance, etc. (click here for individual therapist extensions: Phone Numbers)

 

• Please Note: Dr. Dickie Kay is an independent consulting psychiatrist for The Arlington Center. He sees clients in our office two mornings a week. The remainder of the time he works with patients at his private practice (“North Park Clinic”) in Park Ridge, IL.  Dr. Kay manages his schedule and cannot be reached through our office.  Please contact him through his office at   847- 692- 7101.

 

• There are some forms that can be completed prior to your first visit-

please complete and bring these with to your first appointment

(click on each to access):

•  Office Policies & Procedures

•  HIPAA Informed 

•  HIPAA Signed Acknowledgment

•  Media Online Policy  

•  Adult Intake Questionnaire or (Download)

•  Child and Teen Intake Questionnaire (Download)

 

• Please give your therapist a 24 hour notification of canceling appointments- otherwise you will be responsible for the full session fee.

 

•  At your first appointment, you can expect the beginning of a relationship with your therapist. Your therapist will come get you in the waiting room, and you will sit down in their office and talk. There will be a few minutes of gathering information from you (mailing address, insurance information, etc.), and signing a few forms (HIPAA information and acknowledgement, policies and procedures). But the bulk of the time will be spent talking about what brought you in for counseling. The therapist will focus on hearing your story. There will be questions asked that are meant to better understand your particular struggle and situation. You will be free to ask any questions you may have as well. This is also a time to measure how comfortable this feels and if this is a good “fit” between you and the therapist. Generally speaking, the relationship between the therapist and the client is the most accurate predictor of success in the therapy. If the client and therapist like one another, and if the client feels respected and safe during therapy, the probability of experiencing success is high. By the end of your first session, you can expect some feedback from the therapist and both of you will agree on a “game plan” before the end of the session.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Arlington Center is an affiliation of professionals who are dedicated to upholding the highest standards, striving to provide the highest quality of care to those who come for help. Each of our staff has an attitude of excellence, continuing their personal growth past their degree with advanced training experiences and personal psychotherapy.